Returns & Exchanges

AESTHER EKME offers a 14-day return window from the date of delivery for all unused leather goods in their original packaging. We ensure a seamless process to maintain the high standards of our sculptural accessories and your customer experience.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Secure Packaging

  Place the item in its original dust bag and protective box to ensure the architectural shape of the leather is preserved during transit.

• 3.
  Label and Dispatch

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the condition of the return, your refund will be processed to the original payment method within 5-10 business days.